Service Call Plus 2.4.1

The Service Call app, now optimized for iPhone, is a robust tool designed to enhance the management of service businesses. With its comprehensive features, it facilitates the entire workflow from initial client contact through invoicing and client history to receivables. Notably, it maintains full compatibility with the existing Service Call app for iPad, allowing current users to transition smoothly and leverage additional functionalities.

This application is particularly beneficial for professionals in sectors such as HVAC repair, plumbing, property management, IT services, electrical work, carpentry, and other service-oriented trades.

Users can efficiently record call details, document problems, and log work performed while tracking time and materials. The app's customizable rate tables enable precise billing for labor and material charges. Additionally, it allows for invoicing directly from the device, including customer sign-off upon job completion.

With data securely stored on the device, users can operate seamlessly both online and offline. The app also supports synchronization across multiple devices, facilitating teamwork by sharing information internally. Built-in reporting tools provide insights to help analyze operational performance and overall business health.

Service Call Plus integrates effectively with mpengo Ltd.’s cloud-based Dispatch Board, allowing dispatchers to update services and work orders from any device or platform.

Key Features of Service Call Plus:

• 30-day free unlimited trial; options for continued usage with a free limited version or an upgraded subscription
• Complete management of customer contact information, service details, and notes
• Access to historical data on previous calls and work conducted
• In-app mapping to customer locations
• Standardized pricing through rate tables
• Recording of material and labor charges directly linked to invoicing
• Customer signature capture for completed work
• Payment acknowledgment features
• Email functionality for sending completed jobs and invoices
• Synchronization capabilities with additional company devices
• PLUS: a fully featured Receivables module that includes credit card processing

The subscription fee to maintain the PLUS features is set at $6.99 USD per month ($8.49 CAD).

For terms of use and additional information, please consult the end-user license agreement provided at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. For more details about the app, visit www.mpengo.com.